Company Details

Public offer

PUBLIC OFFER

Republic of Serbia, Novi Sad, June 16, 2026

SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD, located in the Republic of Serbia, Novi Sad, Ivana Boldizara 31, company registration number (MB): 21956961, represented by its director Marina Maksimova (hereinafter: the Provider), invites all interested persons, in accordance with Article 33 of the Law on Obligations of the Republic of Serbia, to take part in training in the field of integral psychology by accepting this Public Offer (hereinafter: the Offer).

Integral psychology is a general approach to psychology that seeks to combine the experience gained in the course of the development and adoption of various psychological theories. Among other things, integral psychology incorporates conclusions from developmental psychology and evolutionary psychology, depth psychology and cognitive sciences, transpersonal psychology, and the mystical teachings of East and West, and represents an important direction within the neo-integrative worldview.

According to Article 33 of the same Law, a proposal to conclude a contract addressed to an indeterminate number of persons and containing the essential elements of the contract operates as an offer, unless otherwise follows from the circumstances or custom. This Offer is such a public offer and contains all the essential elements of the contract, so that it may be concluded by its acceptance.

In accordance with Article 37 of the Law on Obligations of the Republic of Serbia, an Offer in which a period for acceptance is specified binds the Provider (the offeror) until the expiry of that period.

In accordance with Article 39, paragraph 2 of the Law on Obligations of the Republic of Serbia, the Offer is deemed accepted when the person to whom the Offer is addressed (hereinafter: the Participant) pays the full or partial price via AltaPay, PayPal or another payment system connected to the learning platform, i.e., when the funds paid by the Participant for training in Integral psychology are credited to the Provider's account after deduction of the commission.

Basic concepts, terms and definitions used in this Offer

Acceptance of the Offer - the transfer of funds by the Participant to the Provider's settlement account. Acceptance must be complete and unconditional.

Webinar - an online broadcast using distance and internet technologies, conducted in real time.

Participant - a natural or legal person who has accepted the Offer for training in Integral psychology.

Set of personal data - a set of personal data stored in electronic databases organized methodically or systematically, allowing their processing. In this case - by the company Kajabi, LLC.

Course - a set of patented methods, patented programs, webinars, text and audio materials developed by the Provider, as well as by other persons who have transferred their intellectual property rights to the Provider, presented in a logical structure for effective learning.

Personal account - an account created by the Participant on the Kajabi, LLC learning platform and providing access to the learning materials.

Learning platform - the hosting of the company Kajabi, LLC, containing all the Provider's learning materials.

Offer - a proposal addressed to an indeterminate number of persons and containing the essential elements of the contract to which it relates - a Public Offer.

Personal data - any data relating to a specific person, collected through forms on the Provider's websites or during payment.

Copyrighted work - an original intellectual creation expressed in a certain form, regardless of its artistic, scientific or other value, purpose, size, content or method of expression, including the admissibility of its publication, in accordance with Article 2 of the Law on Copyright and Related Rights of the Republic of Serbia.

Derivative work - a work in which the characteristic elements of the original (source) work are recognizable (musical arrangements, adaptations, etc.), in accordance with Article 4 of the Law on Copyright and Related Rights of the Republic of Serbia.

Website - one or more interconnected web pages, as well as the location of server content published on the Internet, at the following addresses: mmaksimova.com, mmaximova.com, mmaksimova.ru, marinamaksimova.com, marinamaximova.com, maksimasoul.com, maximasoul.com, maksimadushi.com, maximadushi.com, sixthsensedoo.com, magicwithmarina.com, siladushi.com, representing an array of related data having a unique address and perceived by users as a single whole.

Destruction of data - actions preventing the extraction of the content of personal data from databases and/or the destruction of hardware containing such electronic data.

Service - educational services in integral psychology for the independent study of psychological issues through conducting webinars, analysis of assignments, answers to questions, and the provision of original learning materials (text, audio, video), presented in a certain manner in accordance with the methodology of the educational process.

Digital content - data created and provided in digital form (recorded video lessons, webinar recordings, audio and text materials), hosted on the learning platform and not supplied on a tangible medium.

Durable medium - a means allowing the information addressed to the Participant to be stored so that it remains accessible for future use (in particular, email).

Right of withdrawal from the contract - the right of a Participant who is a consumer, within the period established by law, to withdraw from a contract concluded at a distance, in accordance with the Law on Consumer Protection of the Republic of Serbia.

General provisions

2.1. The subject of this Offer is the provision, for a fee, of services for training in integral psychology for the independent working-through of psychological problems, by conducting Courses in an online format and providing access to the Kajabi, LLC learning platform.

2.2. The content of the educational Courses, their duration and cost are published on the Provider's website (main address mmaksimova.com) and its subdomains. Information about prices, discounts and promotions is also posted there.

2.3. This Offer operates as framework terms: by accepting it, the Participant agrees to these terms also with respect to subsequent Courses that they purchase from the Provider — there is no need to conclude a separate contract for each Course. Each payment for a Course is an independent acceptance and is governed by the version of the Offer in force at the time of that payment. The contract for each Course is valid for the access period provided for by the format chosen by the Participant.

2.4. Participants may familiarize themselves with the Provider's training terms by sending a request by email or through the personal account on the Kajabi, LLC learning platform. In this case, the Participant bears full responsibility for verifying whether they have received a response from the Provider. This Offer is published at the bottom of the website located at the specified addresses.

2.5. This Offer, as well as any amendments and additions to it, take effect immediately upon publication on the website. Amendments and additions do not apply to Participants who accepted the Offer before the amendments took effect.

2.6. All legally significant notifications, including: statements, complaints, withdrawal of personal data, must be sent to the Provider's email address: [email protected]. The Provider's official letters are sent from the address [email protected]; the Participant is advised to add these addresses to the list of trusted senders so that letters do not end up in spam.

Terms, procedure and cost of services

3.1. The contract is concluded by the Participant by performing the following actions (acceptance of the Offer):

3.1.1. Registration of the Participant on the Kajabi, LLC learning platform, located at https://mmaksimova.com and its subdomains. For registration, the Participant must provide the following data: email address; surname and first name as indicated in the passport; telephone number. The use of pseudonyms or nicknames is prohibited, as it may cause problems with identification in legally significant situations or disputes.

3.2. The Provider provides access to the Participant's personal account on the Kajabi, LLC learning platform.

3.3. Through publications on the website https://mmaksimova.com and its subdomains, the Provider provides information on the types, content, cost and payment procedure for training.

3.4. By paying for access to the learning materials on the Provider's website (its pages and subdomains) via the provided payment link, the Participant confirms full and unconditional acceptance of the terms of this Offer.

3.5. Payment for access is made as follows:

3.5.1. The Participant pays for training in the manner and amount specified on the Provider's website (mmaksimova.com, its pages and subdomains). The fact of payment is recorded by the payment system and the learning platform.

3.5.2. The Participant independently chooses the Course most suited to their needs. Detailed information about the Courses and their content is available on the Provider's website and its subdomains.

3.5.3. Payment is made as 100% prepayment for access to the Courses on the learning platform. Other payment methods are possible in accordance with promotional terms (special offers), or by individual arrangement with the Provider, including payment by installments — in 2 (two) or more payments. The terms of internal installments — the number of payments, amounts and deadlines — are agreed with the Participant individually in correspondence (by email or messenger) and recorded therein. Such correspondence is part of the contract. With installment payment, access to the materials is opened in stages, as the corresponding payments are received, in the manner provided for in clause 3.11 of this Offer.

3.5.4. After payment, the Participant is sent a letter confirming the order and payment (the invoice is generated by the payment system, for example AltaPay, PayPal, etc.). Access to the materials is opened after the payment is received and the Participant gives the consent provided for in clause 3.12 of this Offer. From the moment access is opened, the terms of clause 3.12 (digital content and refund terms) apply.

3.5.5. If the Participant withdraws from training before access to the materials is opened, the amount paid is refunded to them, less the costs actually incurred by the Provider, to the extent permitted by the Law on Consumer Protection of the Republic of Serbia, within 10 days from the receipt of the application sent to [email protected].

3.5.6. From the moment access to the Course materials (digital content) is opened to the Participant, the funds paid for them are not refunded, since the Participant has confirmed the loss of the right of withdrawal in respect of the materials opened to them (clause 3.12 of this Offer).

3.5.7. Payment for the Provider's services is made by one of the following methods: by payment with electronic funds; through payment terminals or internet banking; by other methods agreed in advance with the Provider. In the case of payment by bank card or cryptocurrencies using a crypto-wallet, the Participant must use a bank card issued in their own name and, accordingly, a wallet registered in their name.

3.5.8. Prices on the Provider's website are indicated in euros (EUR) and/or Serbian dinars (RSD); the price indicated on the website may differ slightly from the amount actually charged in the charging currency. Payment is made in the currency indicated on the payment page for the payment method chosen by the Participant. For payments made by payment card via the AltaPay payment service, the charge is made in dinars (RSD) at the price indicated on the payment page; if the Participant's card is issued in another currency, the conversion is performed by the issuing bank at its own exchange rate, and the final amount in the card currency may differ slightly from the price indicated on the website. For payments via other payment services (PayPal, Lava.top, etc.), the charging currency is displayed on the page of the respective service before the payment is confirmed.

3.6. The date of payment is considered the date the funds are credited to the Provider's account by the payment processor or the date of receipt of information from the processor confirming receipt of the funds.

3.7. The Provider applies the system of taxation of services in accordance with the legislation of the Republic of Serbia.

3.8. Training is deemed to have been duly conducted by the Provider from the moment access to all Course materials is provided through the Participant's personal account on the platform. If access is provided in stages, training is deemed completed from the moment the last lesson is provided.

3.9. The Participant has the right to file a claim (complaint) regarding the non-conformity of the services rendered or the digital content provided with the terms of this Offer. The claim is sent to [email protected]. The Provider responds to the claim in written or electronic form within 8 (eight) days from its receipt, and resolves a justified claim within a period not exceeding 15 (fifteen) days. The Participant's subjective dissatisfaction not related to the non-conformity of the service or content with their description is not grounds for a claim. The Provider's liability for non-conformity of services and digital content is not excluded or limited in violation of the Law on Consumer Protection of the Republic of Serbia.

The Parties do not draw up or sign a separate contract document. The contract is concluded by acceptance of this Offer — payment by the Participant via the provided payment link (Article 39 of the Law on Obligations of the Republic of Serbia). The conclusion of the contract and its terms are confirmed by the payment notification sent by the payment system to the Participant and the Provider, and by the confirmation letter from the Provider sent to the Participant on a durable medium. The said electronic documents have legal force and do not require a handwritten signature.

3.10. In the event of non-payment of the cost of the Course, untimely provision of the necessary registration data, or provision of inaccurate information, this Offer is not deemed accepted.

3.11. Payment for training may be made in a lump sum or in parts according to a schedule agreed by the Parties. With payment in parts, access to each part (block) of the Course is opened after the corresponding payment is received; access to unpaid blocks is not provided. If a regular payment is overdue by more than 7 (seven) calendar days, the Provider has the right to suspend access to previously opened materials and to terminate this Offer unilaterally, having previously notified the Participant by email. The amounts paid by the Participant correspond to the cost of the blocks actually provided (opened), are deemed payment for services rendered, and are not refundable.

3.12. Digital content, access and refund terms

3.12.1. In this section, 'contract' means this Offer, concluded between the Provider and the Participant at the moment of payment.

3.12.2. The Course materials — recorded video lessons, audio and text materials, as well as webinar recordings posted in the personal account after the session is held — are digital content provided in digital form and not on a tangible medium. Access to the materials is opened in the manner established by clause 3.12.4 of this Offer; recordings of live sessions are posted in the personal account as they are held.

3.12.3. When placing an order, before payment, the Participant, by a separate mark not coinciding with the general acceptance of the terms of the Offer, confirms: «I request that access to the materials be opened and my training begin immediately, before the expiry of the 14-day period for withdrawal from the contract, and I confirm that I thereby lose the right of withdrawal in respect of the materials opened to me.» This mark is mandatory; without it, access is not opened. The confirmation is sent to the Participant by letter on a durable medium and is retained by the Provider.

3.12.4. Access to all Course materials (digital content) is opened to the Participant immediately after receipt of payment and confirmation of the mark provided for in clause 3.12.3, except in cases of payment in parts, in which access to the materials is opened in stages in the manner established by clause 3.11 of this Offer. From the moment access to the materials is opened to the Participant, the corresponding digital content is deemed provided; the funds paid for it are not refunded, and the right of withdrawal from the contract in respect of the provided digital content ceases in accordance with the Law on Consumer Protection of the Republic of Serbia. The recommended schedule for studying the materials, where provided for by the Course program, is of a methodological nature and does not restrict the Participant's access to the materials.

3.12.5. If, according to the description on the Course page, the Course is delivered in a live online format — that is, real-time sessions constitute the core content of the Course — such sessions are deemed rendered as they are held: payment for sessions already held is not refundable, while for paid but not yet held sessions, in the event of the Participant's withdrawal, funds are refunded in the corresponding part.

If, according to its description, the Course constitutes digital content (recorded materials), while live online meetings (feedback sessions, practice reviews, Q&A sessions and the like) are provided in addition to the Course materials, such meetings constitute accompanying support, have no separate price and are not subject to separate refund; the refund terms for such a Course are governed entirely by clause 3.12.4 of this Offer.

Rights and obligations of the Parties to the Contract

4.1. The Provider undertakes to:

4.1.1. Provide all necessary information about the Course on the Provider's website before the Participant pays for access to the Course.

4.1.2. Provide Participants with access to the learning materials in accordance with Section 3 of this Offer.

4.1.3. Provide consultation support on questions of training, registration procedures and payment rules via the Provider's email, in messengers, or through the Participant's personal account on the learning platform, from 9:00 to 17:00 CET on business days.

4.1.4. Provide access to the Course within 24 hours of receiving 100% payment for training. Provide access to webinars on the platform on the scheduled dates after receiving payment from the Participant. In the event of a change in the conditions for conducting a webinar (time, date, etc.), the Provider notifies the Participant thereof before the webinar is held.

4.1.5. Refund to the Participant funds paid in error, except for the bank transfer commission and the commission of the AltaPay, PayPal or any other payment system, upon the Participant's written request within 10 days of receiving the request.

4.2. The Provider has the right to:

4.2.1. Engage third parties in the provision of services without the Participant's prior consent in the interest of providing complete, comprehensive and high-quality services.

4.2.2. The Parties to the contract agree that the Provider has the right to change the schedule and dates of the Course provided that the Participant is notified thereof through an announcement in the Participant's personal account. The Participant is responsible for independently checking these updates. Notification of a change in the time and date of a webinar may also be sent by email, SMS, telephone call, messenger or chat message to the contact details provided by the Participant.

4.3. The Participant undertakes to:

4.3.1. Independently and timely familiarize themselves with information about the Course before registration, or follow the procedures for obtaining such information applicable to Participants.

4.3.2. Provide accurate and reliable information when filling in the required fields during registration.

4.3.3. Pay for training on the terms and at the price in effect at the time of payment. The current terms and price, as well as information about promotions (special offers), are published on the Provider's website.

4.3.4. Withdrawal from the contract is effected by a written notification in free form, clearly expressing withdrawal from the contract, sent to [email protected], or via the withdrawal form provided by the Provider. The consequences of withdrawal are determined by clause 3.12 of this Offer: from the moment access to the digital content is opened, no refund is made for the materials opened to the Participant; before access is opened, a refund is made less the costs actually incurred by the Provider, to the extent permitted by law.

4.3.5. Not to provide third parties with access to the Course and webinar materials. If a violation is detected (transfer of login data for the Kajabi, LLC learning platform, recording and publication of materials on external resources and other similar actions), the Provider has the right to suspend access to the Course until the violation is remedied. The Participant is obliged to compensate the Provider for the damage actually caused by such violation; the amount of compensation is determined by the actual damage. The Provider also has the right to protect its copyright and other rights in the manner provided for by the legislation of the Republic of Serbia.

4.3.6. Immediately (no later than within 24 hours) notify the Provider in writing of any changes to their personal or contact information, by sending an email to: [email protected].

4.3.7. Comply with all established rules for participation in the Course set out in this Offer, as well as the rules and instructions posted by the Provider on the learning platform (in the Participant's personal account). Training is conducted in accordance with the legislation of the Republic of Serbia.

4.3.8. Comply with the schedule and deadlines for completing assignments published on the learning platform and in the closed chat groups of the Course; not cause inconvenience to other Participants by their behavior; express their opinion with respect for others and in accordance with generally accepted social norms, not use vulgar expressions and not disrupt the educational process. Respect the Provider and other persons engaged by the Provider.

4.3.9. Comply with the rules and technical recommendations for using the learning platform specified in the Participant's personal account.

4.4. The Participant has the right to:

4.4.1. Take handwritten notes during the Course; receive clarifications on the topic of the Course, if curator support is included in the training, during the established period with curator support; receive complete information about the content and process of the provision of services by the Provider.

4.4.2. Withdraw from the contract in the cases and to the extent provided for in clause 3.12 of this Offer and the Law on Consumer Protection of the Republic of Serbia. For this, it is sufficient to send to [email protected] a written statement in free form from which the intention to withdraw from the contract clearly follows, or fill out the withdrawal form; the provision of copies of identity documents, notarization or a handwritten signature is not required. The application is considered within 10 days.

4.4.3. The processing of the Participant's personal data is carried out for the purposes of performing this Offer in accordance with the Law on Personal Data Protection of the Republic of Serbia. The Provider acts as the controller, and the Kajabi, LLC learning platform (USA) as the processor, whereby the Participant's data is transferred and stored outside the Republic of Serbia (in the USA) on the basis of the protective measures provided for by law (standard contractual clauses). Detailed terms of processing, legal bases, retention periods, the list of recipients, information on cross-border data transfer and the Participant's rights are set out in a separate document, 'Privacy and Cookie Policy', posted on the Provider's website. The Participant has the right to send a request for the deletion of their data to [email protected]; such a request is considered and executed within 10 days.

Termination of the contract and force majeure

5.1. In cases where funds are subject to refund to the Participant under this Offer or under the law, the refund is made by the same payment method used by the Participant; no charge for the refund itself is levied on the Participant. From the refunded amount, the costs actually incurred by the Provider may be deducted, to the extent permitted by the Law on Consumer Protection of the Republic of Serbia.

For payments made by payment card or via the IPS payment system, the refund is made exclusively via the DINACARD, VISA, EC/MC (Mastercard) and Maestro payment methods or the IPS payment system: the funds are returned to the payment card account by reversal of the original transaction, or to the account from which the IPS payment was made; refunds in cash or by any other means are not made. If the card account has been closed, or the current account from which the IPS payment was made has been closed, the Participant shall indicate in the request the account number for the refund.

5.2. In the event of force majeure circumstances (circumstances declared as such by the competent authorities and publicly announced in the mass media) that objectively prevent the performance of obligations under this Offer, the rights and obligations of the Parties are determined by the Law on Obligations of the Republic of Serbia.

Liability of the Parties to the Contract

6.1. In the event of non-performance or improper performance of contractual obligations under this Offer, the parties bear liability in accordance with the legislation of the Republic of Serbia, taking into account the terms of this Offer.

6.2. The Provider is not liable for non-conformity of the training if it is caused by inaccurate, insufficient or untimely information provided by the Participant, or by other violations by the Participant of the terms of this Offer.

6.3. The Provider is not liable for the non-conformity of the conducted training with the Participant's subjective expectations; such dissatisfaction and/or a negative subjective assessment by the Participant is not grounds for filing a non-conformity claim. This provision does not exclude or limit the Provider's liability for non-conformity of services or digital content provided for by law.

6.4. If the Participant, for reasons beyond the Provider's control, does not use the Course, does not attend the sessions, and does not declare withdrawal in the established manner, the Course is deemed duly provided, and the funds paid are not refunded, unless otherwise provided by this Offer and by law.

6.5. The provision to the Participant of access to the learning platform and materials for the stipulated period constitutes proper performance of the Provider's obligations. The Participant's non-use of all materials is not grounds for a refund or price reduction, unless otherwise provided by this Offer and by law.

6.6. Infringement of copyright and intellectual property rights entails civil, administrative and criminal liability in accordance with the legislation of the Republic of Serbia, as well as clauses 4.3.5 and 6.7 of this Offer.

6.7. In the event of unauthorized use by the Participant of the intellectual property contained in the Course, the Provider has the right to demand cessation of the violation and compensation for the damage actually caused, as well as to protect its rights in the manner provided for by the legislation of the Republic of Serbia on copyright and related rights. The amount of compensation is determined by the actual damage.

Dispute resolution procedure

7.1. All possible disputes and disagreements arising upon the conclusion of the training contract under this Offer are resolved through negotiations. The period for considering written claims is 10 (ten) calendar days from their receipt.

7.2. If an out-of-court agreement is not reached, all legal disputes fall under the jurisdiction of the competent court in accordance with the legislation of the Republic of Serbia.

7.3. A Participant who is a consumer has the right to out-of-court resolution of a consumer dispute before a body included in the List of bodies for out-of-court resolution of consumer disputes maintained by the ministry competent for consumer protection of the Republic of Serbia. If a claim is rejected, the Provider informs the Participant of the possibility of out-of-court dispute resolution and of the bodies competent for this.

SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD

Activity code: 85.59 - Other education

Address: Ivana Boldizara 31, 21107 Novi Sad, Republic of Serbia

Registration number (MB): 21956961, PIB: 114008589

Website: mmaksimova.com

Email: [email protected]

Privacy and cookie policy

PRIVACY AND COOKIE POLICY

This Policy describes how SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD (hereinafter — the “Operator”) processes and protects the personal data of users of this website.

General provisions

1.1. The Operator complies with the Law on Personal Data Protection of the Republic of Serbia and the provisions of the GDPR.

1.2. Use of the website and registration means consent to this Policy.

1.3. The Operator processes data on the following legal bases: performance of the contract with the user, the user's consent, the Operator's legitimate interest, and compliance with legal requirements. For optional purposes (analytics, marketing), processing is carried out only with the user's consent, which may be withdrawn at any time.

What data we collect

Name, surname
Email
Phone number
IP address
Cookies
History of visits and actions on the platform

Purposes of processing

Registration and authorization
Provision of access to courses
Support and mailings
Analytics and improvement of service quality
Marketing activity

Cookies

4.1. The website uses cookies for authorization, analytics and marketing.

4.2. The website uses mandatory (technical) cookies necessary for its operation, as well as analytics and marketing cookies. Mandatory cookies are applied on the basis of legitimate interest; analytics and marketing cookies — only with the user's consent expressed through the cookie consent banner. Consent can be withdrawn or changed at any time, and cookies can also be disabled in the browser settings.

Transfer of data to third parties

5.1. We transfer data only to necessary services:

Payment systems (AltaPay, PayPal, etc.)
Email platforms
Analytics services
Kajabi, LLC learning platform (hosting of the website and courses, personal accounts)

5.2. International data transfer. The Kajabi, LLC learning platform is located in the USA, whereby users' personal data is transferred and stored outside the Republic of Serbia and the European Economic Area. The transfer is carried out on the basis of standard contractual clauses (Standard Contractual Clauses) included in Kajabi's data processing agreement (Data Processing Agreement). Upon request, the Operator provides information about the protective measures applied.

5.3. When paying by payment card, the card details (number, expiry date, CVC/CVV) are entered exclusively on the secure page of the relevant payment provider — a payment processor or payment system (including AltaPay / MerchantSafe Unipay, PayPal or another provider indicated on the payment page). The data is transmitted in encrypted form via the TLS/SSL protocol and processed in accordance with industry payment security standards. Payment card data is not passed to the Operator, is not accessible to the Operator and is not stored by the Operator. The Operator receives from the payment provider only information on the status and parameters of the payment (amount, date, last four digits of the card number) necessary for the performance of the contract and record-keeping; the customer's identification and contact details provided when placing an order are processed in accordance with Sections 2 and 3 of this Policy.

Data retention period

Data is stored until consent is withdrawn or upon expiry of the legally required period.

Your rights

Request access to data
Demand correction or deletion
Withdraw consent to processing
Demand restriction of processing
Object to processing based on legitimate interest or carried out for marketing purposes
Lodge a complaint with the supervisory authority — the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia

Security

We apply technical and organizational measures to protect data from leakage and unauthorized access.

Contacts for data-related matters

Email: [email protected]

Operator (data controller): SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD, Ivana Boldizara 31, 21107 Novi Sad, Republic of Serbia; MB 21956961, PIB 114008589.

Notice of the right of withdrawal from the contract and withdrawal form

NOTICE OF THE RIGHT OF WITHDRAWAL FROM THE CONTRACT AND WITHDRAWAL FORM

This notice is information required by law about your right to withdraw, within 14 days, from a contract concluded at a distance. Access to the digital Course materials is opened immediately after payment. To place an order and obtain such access, when paying you confirm, by a separate mark: “I request that access to the materials be opened and my training begin immediately, before the expiry of the 14-day period for withdrawal from the contract, and I confirm that I thereby lose the right of withdrawal in respect of the materials opened to me.” The right of withdrawal is retained with respect to materials not yet opened and sessions not yet held, as well as if you withdraw from the contract before access is opened — for this, fill out the form below.

Seller (Provider): SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD, Ivana Boldizara 31, 21107 Novi Sad, Republic of Serbia; email: [email protected].

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days from the day of conclusion of the contract. For services and digital content, the contract is deemed concluded at the moment of payment.

How to exercise the right of withdrawal

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract by an unambiguous statement sent to [email protected] (for example, by email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the 14-day period.

Consequences of withdrawal

In the event of withdrawal from the contract, we will refund to you all payments received from you without undue delay and in any case no later than 14 days from the day on which we receive your notification of withdrawal. The refund is made by the same means of payment that you used; you do not bear any costs in connection with the refund. For payments made by payment card, the refund is made exclusively to the card used for the payment (by reversal of the original transaction); if the card account has been closed, please indicate in your statement the account number for the refund.

Cases of loss of the right of withdrawal

If you have expressly requested that the provision of digital content (recorded video lessons, webinar recordings, audio and text materials) begin before the expiry of the 14-day period and confirmed that you thereby lose the right of withdrawal, you lose the right of withdrawal with respect to such content from the moment access to it is opened to you.

If the Course includes live online sessions (webinars in real time), the right of withdrawal with respect to sessions already held is also lost.

If you requested that the provision of services begin within the 14-day period and then withdraw from the contract, you pay an amount proportionate to the services actually rendered by the moment of withdrawal (opened materials, sessions held). For materials not yet opened and sessions not yet held, the funds are refunded.

MODEL WITHDRAWAL FORM

(complete and return this form only if you wish to withdraw from the contract)

To: SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD, Ivana Boldizara 31, 21107 Novi Sad, Republic of Serbia; email: [email protected]

I hereby give notice of withdrawal from my contract for the provision of the following services / supply of the following digital content:

________________________________________________________________

Date of order / payment: __________________________________________

Consumer's name and surname: ______________________________________

Consumer's address: _______________________________________________

Consumer's email: _________________________________________________

Consumer's signature (only if this form is submitted on paper): _____

Date: _____________________________________________________________

Refund Terms

These terms constitute an extract from the Public Offer of SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD. The full text is available in the Public Offer.

Refund before access is opened (cl. 3.5.5). If the Participant withdraws from the training before access to the materials is opened, the amount paid shall be refunded to the Participant less the costs actually incurred by the Provider, within the limits permitted by the Law on Consumer Protection of the Republic of Serbia, within 10 days from receipt of the request at [email protected].
Digital content: consent at the time of ordering (cl. 3.12.3). When placing an order, before payment, the Participant confirms by a separate checkbox, distinct from the general acceptance of the terms of the Offer: “I request that access to the materials be opened and my training begin immediately, before the expiry of the 14-day period for withdrawal from the contract, and I confirm that I thereby lose the right of withdrawal in respect of the materials opened to me.” This confirmation is mandatory; without it, access is not opened. The confirmation is sent to the Participant by a message on a durable medium and is retained by the Provider.
Digital content after access is opened (cl. 3.12.4). Access to all Course materials (digital content) is opened to the Participant immediately after receipt of payment and confirmation of the checkbox provided for in clause 3.12.3, except in cases of payment in instalments, in which access to the materials is opened in stages in the manner established by clause 3.11 of this Offer. From the moment access to the materials is opened to the Participant, the corresponding digital content is deemed to have been provided; the amounts paid for it are non-refundable, and the right of withdrawal from the contract in respect of the provided digital content ceases in accordance with the Law on Consumer Protection of the Republic of Serbia. The recommended schedule for studying the materials, where provided for by the Course programme, is of a methodological nature and does not restrict the Participant’s access to the materials.
Live online sessions (cl. 3.12.5). If, according to the description on the Course page, the Course is delivered in a live online format — that is, real-time sessions constitute the core content of the Course — such sessions are deemed rendered as they are held: payment for sessions already held is non-refundable, while for paid sessions not yet held, in the event of the Participant’s withdrawal, the funds are refunded in the corresponding part.
If, according to its description, the Course constitutes digital content (recorded materials), while live online meetings (feedback sessions, practice reviews, Q&A sessions and the like) are provided in addition to the Course materials, such meetings constitute accompanying support, have no separate price and are not subject to separate refund; the refund terms for such a Course are governed entirely by clause 3.12.4 of this Offer.

Payment in instalments (cl. 3.11). Payment for the training may be made as a single payment or in instalments according to a schedule agreed by the Parties. In the case of payment in instalments, access to each part (block) of the Course is opened after receipt of the corresponding payment; access to unpaid blocks is not provided. If a due payment is overdue by more than 7 (seven) calendar days, the Provider is entitled to suspend access to previously opened materials and to terminate this Offer unilaterally, having notified the Participant in advance by e-mail. The amounts paid by the Participant correspond to the value of the blocks actually provided (opened), are deemed payment for services rendered and are non-refundable.
How to declare withdrawal or file a complaint (cl. 4.4.2, 3.9). It is sufficient to send to [email protected] a written statement in free form from which the intention to withdraw from the contract clearly follows, or to complete the withdrawal form. Copies of identity documents, notarisation or a handwritten signature are not required. The statement is reviewed within 10 days.
The Participant is entitled to file a complaint regarding the non-conformity of the services rendered or the digital content provided with the terms of this Offer. The complaint shall be sent to [email protected]. The Provider responds to the complaint in written or electronic form within 8 (eight) days from its receipt and resolves a justified complaint within a period not exceeding 15 (fifteen) days. The Participant’s subjective dissatisfaction not related to the non-conformity of the service or content with their description does not constitute grounds for a complaint. The Provider’s liability for non-conformity of services and digital content is not excluded or limited in violation of the Law on Consumer Protection of the Republic of Serbia.

Method of refund (cl. 5.1). In cases where funds are subject to refund to the Participant under this Offer or by law, the refund is made using the same payment method used by the Participant; no fee is charged to the Participant for the refund itself. Costs actually incurred by the Provider may be withheld from the refunded amount within the limits permitted by the Law on Consumer Protection of the Republic of Serbia.
Refund for payments made by payment card. In the event of a refund to a customer who previously paid with any payment card, in part or in full, and regardless of the reason for the refund, SIXTH SENSE INTERNATIONAL SCHOOL DOO NOVI SAD makes the refund exclusively via the VISA, Mastercard, Maestro and DinaCard payment methods: upon the merchant’s request, the bank will refund the funds to the account of the card used for the payment. Refunds in cash or to another card/account are not possible.